Privacy policy

This website is owned and run by the ss Great Britain Trust and ss Great Britain Trading Ltd. We respect your privacy and will continue to do so in the on-line world.

Brunel’s ss Great Britain makes every effort to maintain customer confidentiality when securing an online payment. This includes ensuring the security of your credit card details and other personal information. All of your personal information is encrypted as it travels over the Internet.

Personal data:

We will process you personal data in accordance with data protection legislation.  Any personal data that is provided to us in the course of any transaction with you (with the exception of any credit card details which shall be kept confidential) shall be processed as below.

How we collect data about you and your use of this website:

You are in control of what information we collect about you. However, if you choose not to share your information some areas of the website may not be accessible or useable.

We may ask you for information about yourself when you purchase tickets or other products or services, when you enter competitions or register for promotions or when you request brochures or other information.

We may also invite you to complete surveys or provide us with feedback.

We and any appointed third party advertising company may also collect anonymous information about your use of the website from cookies and by the use of pixel tags. We may match information gathered from these sources with any information you have given us about yourself for the purposes explained in this policy.

Cookies are small data files which are sent to your browser and pixel tags are used to read such cookies. Most browsers automatically accept cookies but you can both delete existing cookies from your browser and, by editing your browser options, choose not to receive cookies in future.

Administration and other non-marketing use:

We will use the information you enter at the site for administration purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions and on any pages or emails which link to such forms.
If you book a ticket from us we may use your personal data for the purposes explained below under the heading "Direct Marketing".
Certain cookies sent to your browser will help us to save you time. For example, if you are halfway through a booking our cookies will allow you to browse other areas of the website and then return to your booking.

Direct marketing:

The data you give us about yourself, will enable us to give you updates other than through our web site, using the contact details you provide, on promotions and services we think may interest you or to involve you in market research. To improve our picture of your interests we may link the data you give us with any other data we have gathered about you.
Whenever we ask you for information about yourself you may, by ticking the relevant box, opt in to receiving these marketing communications. In addition, whenever you are contacted by email you will be told how to opt out of being updated by email in the future.

Who your data may be disclosed to:

We do not disclose your data to others unless required to do so for legal or statutory reasons or to help prevent fraud.

Links to other websites:

We use links to improve your experience of our website. We will always seek to make these links clear so that you know you have left our website. However, please be aware that these websites are owned and run by other companies and organisations and we cannot accept responsibility for any information you choose to divulge to a linked website.

Statistical data:

We try to ensure that our website offers visitors exactly what they are looking for - to help us achieve this goal we may analyse anonymous data collected by cookies about how visitors use the website. Such data also helps us to measure the success of our advertising campaigns. We may also collect Internet Protocol addresses to help diagnose problems with our servers and for system administration, but we do not link these addresses to any person's name or identity.

Changes to this policy:

Because we are constantly improving our site there may be developments in how we use your data - all such developments will be promptly notified to you in this policy.